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How do I open a verified TenXTrade online trading account? (Video Tutorial)

In this video, we will be creating a verified TenXTrade online trading account.

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► Navigate to the TenXTrade Website - www.tenxtrade.com

► Click on the "Open a Live Account" button on the left side at the top of the page - "Open a Live Account"

► On the new page, you will find the Registration form.

  • Complete all the required fields
  • Make sure that you accept the legal documents
  • Click - continue
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VERIFY YOUR E-MAIL ADDRESS

► You will receive an email from TenXTrade (noreply@tenxtrade.com), subject Registration PIN, with a request to verify your email address. 

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Should you be unable to locate the email in your inbox, please check your Spam or Junk folders and mark the email as saved.

► The email contains both a link and 4 digit verification code. You can use either of these methods to verify your account.

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► As soon as your email is verified, you will receive a sms and email with your TenXTrade Client Portal log-in details.

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TenXTrade makes it easy to trade and manage all aspects of your account and portfolio through an advanced Client Portal/. The Client Portal is available on all devices and is an all-in-one management solution.

Through the Client Portal, you can update

  • Your Personal Information
  • Upload Documents
  • Review your agreements
  • View Messages
  • Set-up Demo Trading Account
  • Set-up Live Trading Account
  • Make Deposits, Withdrawals, and transfer funds

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► To verify your account, you will need to upload A

  • A copy of your ID or password; and
  • Proof of residency (it can be any utility bill or bank statement)
    • Not older than three months
    • Documents must be clear
    • Contains company/ provider's logo
    • Contains trading account holder details 

IMPORTANCE NOTICE: If you reside with someone else and the proof of residence is not in your name, then the individual who has proof of residence must complete the Co-Habitation form

Make sure that the documents meet our requirements - click here for document requirements

► Your uploaded documents will be reviewed and your account status will automatically be updated. 

► You will receive notification via sms and email when your documents are approved.

If for some reason, your documents are rejected, you will receive a notification via sms and email. This notification will contain the reason why the documents were rejected. You can use the same process to upload the new / replacement documents.
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To complete the verification process your need to complete a Questionnaire and Appropriateness Test. (Q & A Test)
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► Read the questions carefully and select your answers from the drop-down menu.

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► Continue until you have completed all sections and once you are done - click continue

Your completed questionnaire and appropriateness test will be reviewed and your account status will automatically be updated. 

► You will receive a notification via sms and email when this is approved.

Congratulations - once all your documents have been approved - your TenXTrade profile is verified.

Next Step: You will have to deposit funds in your trading account and start trading.

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